data protection information

By submitting the contact form, you are transmitting the data entered to the following controller (responsible party):

Düsseldorf University Hospital (UKD)

Public law institution

Moorenstr. 5

40225 Düsseldorf

Phone: 00 49 (0) 2 11 – 81 00

Fax: 00 49 (0) 2 11 – 81 04 855

info@med.uni-duesseldorf.de

You can reach the UKD data protection officer at:

Datenschutzbeauftragte UKD

Moorenstrasse 5

40225 Düsseldorf

Datenschutz@med.uni-duesseldorf.de

We are interested in processing your request comprehensively. The data you enter will be processed by us for this purpose. If provided for or desired, we will send you feedback.
In addition to the content of your request, usage data and meta/communication data (e.g., device information, IP addresses, access times) will be collected in connection with the retrieval and use of the contact forms. The purposes of processing are: provision of our online offering and ensuring user-friendliness; secure operation of the information technology infrastructure and technical devices (computers, servers, etc.).
The legal basis for the aforementioned purposes is Article 6(1)(f) of the General Data Protection Regulation (GDPR) (our legitimate interest in responding to your inquiry and ensuring the security of our systems).
As a matter of principle, we do not pass on your data, but only process it to respond to your request. In doing so, we also use technical service providers as processors, who have been carefully selected by us in advance and with whom, where necessary, a contract has been concluded in accordance with Art. 28 GDPR.

The personal data you submit via the contact form will be automatically deleted after five weeks, provided that there is no need for further processing. This may be the case, for example, if the information submitted is intended to remain in our records or if we are required to retain it due to legal requirements.
The transmission of data to us via the contact form is a secure transmission method according to the current state of technology. In our contact form/registration form, you can enter your email address to receive a response from us regarding your request. Entering your email address is a mandatory field, as this is the usual response channel for contact requests.
You have the following rights under the General Data Protection Regulation (GDPR):

• Right to access (Art. 15 GDPR): You have the right to access the personal data we have stored about you.
• Right to rectification (Art. 16 GDPR): If you discover that incorrect data about you is being processed, you can request that it be corrected. Incomplete data must be completed, taking into account the purpose of the processing.
• Right to erasure (Art. 17 GDPR): You have the right to request the erasure of your data if there are specific reasons for doing so. This is particularly the case if the data is no longer necessary for the purpose for which it was originally collected or processed.
• Right to restriction of processing (Art. 18 GDPR): Under certain conditions, you have the right to restrict the processing of your data. This means that your data will not be deleted, but will be marked to restrict its further processing or use.
• Right to object on grounds relating to your particular situation (Art. 21 GDPR): You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6(1)(e) or (f) GDPR. In the event of an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.
• Right of withdrawal (Article 7(3) GDPR): If you have given us your consent to process your data for a specific purpose, you have the right to withdraw this consent at any time. Processing until the time of withdrawal of consent remains lawful. To exercise your right of withdrawal, send an email to the email address provided in the respective contact form. Please ensure that we can assign the withdrawal to you personally.
• Right to data portability (Art. 20 GDPR): You have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format, and you have the right to transmit those data to another controller.
• Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority responsible for data protection. The supervisory authority responsible for the UKD is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen

Kavalleriestr. 2-4

40213 Düsseldorf

Telefon: 0211/38424-0

Fax: 0211/38424-999

E-Mail: poststelle@ldi.nrw.de

Further information can be found in the general privacy policy.
As of: January 9, 2026